How It Works

Select the repair you need, add it to your basket and check out.
You can add as many as you need to one or multiple items.

Package up your item and send it to us via your chosen courier. Please note: Shipping is not included. The customer is responsible for sending the footwear or item to the BRC. Return postage is charged based on location at checkout.

Please make sure you've included your order confirmation, including your order number, name and address.

Please send the pair if your Timberlands require a resole - do not send footwear individually.

We'll expertly repair and restore your item to get it looking like new.
This usually takes less than three weeks.

We'll deliver your Timberland item safely back to you.